The privacy policy is about how atvenco.com collects and uses the personal information you provide on our Web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We understand that your personal or other private information is sensitive and we are committed to protecting it. We do not sell, share or rent your personal information to third parties. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
Atvenco collects basic information required to service your requests, including your name, mailing address, email and phone number. Largely it includes basic information about you and may vary from time to time depending on legal or other requirements.
When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.
This information is gathered when you purchase products/gift certificates, or sign up for email notifications or interact with our website in other possible ways. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.
Collected information is used for processing of orders, shipping and customer service. It is used to update you about the status of your order or reply to your clarifications. Another important area where we use your browsing information is to improve our products and services, website structure/contents and navigation. Other than these areas, the information has no commercial usage.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may unsubscribe from these communications at any time by following the instruction contained within each of the communications you receive.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
If you choose to use our referral service to tell a friend about our site or to share your wish list, we will ask you for your friend's name and/or email address. We will automatically send your friend a one-time email inviting him or her to visit the site or view your wish list. Atvenco stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at atvenco@gmail.com to request that we remove this information from our database.
We use services of other third parties e.g. shipping company(s) to deliver orders, a payment gateway company to manage your payments, and an email service provider to send out emails on our behalf. We may use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service.
In the event Atvenco goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. We shall try to notify you via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at atvenco@gmail.com. We will respond to your request to access at the earliest possible. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
As is true of most Web sites, we use third-party tracking services to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
We post customer testimonials and reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. When a customer chooses to post a review of a product, we ask for a nickname and location. If you would like to request to have your testimonial or review removed from our site you may do so by contacting us at atvenco@gmail.com.
We provide our users with the ability to sign up to receive product alerts such as when the price of an item drops. We ask for a user’s email address for the purposes of providing this information. If you wish to no longer receive these product alerts you may email us at atvenco@gmail.com.
Our Web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at atvenco@gmail.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
In case you have any clarifications to make or comments about our privacy policy please contact us at atvenco@gmail.com.
