This is a genuine concern of all online buyers. After all, we only look at the images. We can't feel the product. At times we all have had bad experiences. At Venco, we understand this. We believe in excellence of customer satisfaction. We cannot have long association with our customers and will miss the organic growth (word of mouth) unless we delivered worth for money. We run an initially check on products before onboarding any vendor. We also undertake third party reference checks on vendors. Thereafter, we conduct regular periodical review of all our vendors. We are sensitive to observations and reviews made by our customers, reported defects, returns and exchanges. This ensures best quality of products and our post sales services. Rest assured that whatever you buy from us will be worthy of its value.
Our customers are our livelihood. We want them to at least once check with us whenever they are seeking any merchandise we can also offer. This cannot happen unless we are sensitive. We promptly and sincerely assume responsibility for all issues which we can and should address. For us, you are a VVIP.
No, you cannot checkout as a guest. Your registration is required to store your basic details – name, address and contact details. These details are required to ship products to you, communicate shipment details, ensure delivery and post sales services like exchanges, returns and redressal of your grievances if any. This will also allow you to avail our offers and many other opportunities. Sometimes the prices are unbelievably affordable. So why miss?
You can register by clicking login. Fill few details and you are done.
Yes. We assure you that your details will be kept confidential. These details will enable us to share seasonal offers and other important information with you.
Click login and "Forgot my Password". You will then be guided to reset your password.
It is absolutely secure, don’t you worry! We ensure that the data you have entered is strictly confidential. It’ll just help us understand you better so that we can provide you better services in the future. To edit your personal info, you can visit “My Account” to make the changes you want.
You can Subscribe/Unsubscribe from our services in “My Account” section.
You can Call us at 9311050710 or email us at atvenco@gmail.com for all your queries, requests, and complaints. If we do not pick up your call, please do not worry. We will surely get back to you after a short time.
We have provided size charts for each product. You can also click the link "Measurements" provided under Customer Care in the footer of the home page. It is very important to check your size before you make any purchase. This reduces courier traffic and if of immense social importance.
We do not collect or store your credit card information. If you suspect any such thing, then please report this immediately to your bank.
